Privacy and cookie information
This page provides basic information about how Vivertus Solution j.d.o.o. processes personal data received through the website and contact form.
Data controller
The data controller is VIVERTUS SOLUTION j.d.o.o., Dubravkin trg 2, Zagreb, Croatia, OIB: 00623395994.
For privacy and personal data processing questions, you can contact us by e-mail at: info@vivertus-solution.hr.
Data we collect
Through the contact form, we may receive the following data: name and surname, company name, e-mail address, phone number, area of interest and message content.
Personal data is collected only when you provide it yourself through the contact form or direct e-mail communication.
Purpose of processing
We use the received data exclusively to process inquiries, send replies, provide catalogues or technical documentation on request, communicate about business cooperation and prepare information related to our product and partner programmes.
Legal basis for processing
Personal data is processed based on your inquiry and the need to take steps before a potential business cooperation, as well as based on our legitimate interest in replying to business inquiries and maintaining business communication.
Contact form
Messages sent through the contact form are delivered to info@vivertus-solution.hr via the SMTP configuration of the website server.
Data received through the contact form may be kept in business e-mail communication for the purpose of replying to the inquiry, continuing business communication and maintaining records of business correspondence.
Cookies and local storage
In this version of the website, only basic technical functions required for the operation of the website are used, including local storage or a technical record used to remember that the user has seen the cookie notice.
Google Analytics, Google Tag Manager, Meta Pixel, newsletter tools, marketing cookies and user profiling tools are not activated.
Recipients and processors
Personal data is not sold or shared with third parties for marketing purposes. Access to data may be available to authorized persons within Vivertus Solution j.d.o.o. and to technical service providers that enable the operation of the website, hosting and e-mail communication.
Retention period
Inquiry data is kept for as long as necessary to respond to the inquiry, continue business communication, protect legitimate business interests or meet legal obligations.
Data security
We apply reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse or unauthorized disclosure.
Your rights
In accordance with applicable personal data protection regulations, you may request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing or other actions provided by applicable regulations.
To exercise your rights, you can contact us by e-mail at: info@vivertus-solution.hr.
Right to lodge a complaint
If you believe that your personal data is being processed contrary to personal data protection regulations, you have the right to contact the competent supervisory authority, the Croatian Personal Data Protection Agency.
Changes to this notice
We may update this privacy and cookie notice from time to time to reflect changes to the website, data processing practices or applicable regulations.
Last updated: 1 July 2026